(800) 642-4720 - 51 Complaints Reported

About Phone Number (800) 642-4720

(800) 642-4720 is a toll-free number with 51 consumer complaints, about calls between November 15, 2023 and May 7, 2026. No new complaints have been filed in the last 90 days; the most recent call reported was about 6 months ago. The most common complaint type is "Calls pretending to be government, businesses, or family and friends" (41% of reports).

Complaint Types

Calls pretending to be government, businesses, or family and friends: 41% (21 reports)
Other: 33% (17 reports)
Dropped call or no message: 12% (6 reports)
No Subject Provided: 4% (2 reports)
Reducing your debt (credit cards, mortgage, student loans): 4% (2 reports)
Unwanted Calls: 2% (1 reports)
Medical & prescriptions: 2% (1 reports)
Computer & technical support: 2% (1 reports)

What to Know

Government agencies and real businesses won't demand payment by gift card, wire transfer or cryptocurrency over the phone. Hang up and call the organization back on a number you look up yourself.

Recent Complaints About (800) 642-4720

Latest 15 of 51 (unverified consumer reports).

Call dateTimeReported fromComplaint typeCall
May 7, 20264:43 PMPompano Beach, New JerseyReducing your debt (credit cards, mortgage, student loans)Robocall
Apr 29, 20261:55 PMWoodland Hills, CaliforniaCalls pretending to be government, businesses, or family and friendsLive caller
Apr 28, 202610:20 AMCaliforniaCalls pretending to be government, businesses, or family and friendsLive caller
Apr 20, 20262:51 PMCaliforniaCalls pretending to be government, businesses, or family and friendsLive caller
Apr 15, 202612:34 PMVallejo, CaliforniaOtherLive caller
Feb 4, 202612:00 PMSouth El Monte, CaliforniaOtherLive caller
Jan 9, 20261:29 PMD'iberville, MississippiCalls pretending to be government, businesses, or family and friendsLive caller
Jan 8, 202610:10 AMSan Antonio, TexasCalls pretending to be government, businesses, or family and friendsLive caller
Dec 27, 202512:00 PMTooele, UtahOtherLive caller
Dec 12, 20251:37 PMHaslet, TexasCalls pretending to be government, businesses, or family and friendsLive caller
Dec 10, 2025Charlotte, TexasOtherRobocall
Dec 5, 20254:05 PMCarrboro, North CarolinaCalls pretending to be government, businesses, or family and friendsRobocall
Dec 4, 20259:01 AMWestminster, CaliforniaReducing your debt (credit cards, mortgage, student loans)Live caller
Nov 20, 20255:00 PMNashville, TennesseeOtherLive caller
Nov 13, 202512:00 PMRaleigh, North CarolinaOther–

Where Reports Originate

Complaints about (800) 642-4720 have been filed from 11 states. The most reports come from California (5 reports), SANTA ANNA, Texas (4 reports), Texas (2 reports).

StateCityReports
CaliforniaNot specified5
TexasSANTA ANNA4
TexasNot specified2
North CarolinaRaleigh2
FloridaBoca Raton1
North CarolinaCarrboro1
TexasCharlotte1
VirginiaNot specified1
TexasHouston1
TexasHASLET1
MinnesotaMankato1
TexasPITTSBURG1
UtahTooele1
GeorgiaNot specified1
TexasSan Antonio1

Complaint Activity Over Time

Peak activity occurred in September 2024 with 6 complaints.

MonthReports
May 20261
Apr 20264
Feb 20261
Jan 20262
Dec 20255
Nov 20252
Sep 20252
Aug 20252
Jul 20251
May 20252
Dec 20244
Nov 20241

When the Calls Happen

Of 48 reports that include a call time, 60% came in the afternoon (noon–5 p.m.). 90% were on weekdays.

Call Type Analysis

Of the 49 reports filed about (800) 642-4720, 29% were identified as automated robocalls, 71% were live callers.

Robocall (14)Live caller (35)
Look up (800) 642-4720 Carrier, line type and caller name.

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