(800) 491-5500 is a toll-free number with 29 consumer complaints, about calls between February 22, 2024 and October 20, 2026. It is currently active: 1 complaint came in during the last 30 days. The most common complaint type is "Medical & prescriptions" (69% of reports).
Be wary of calls offering free medical equipment, tests or prescriptions in exchange for your Medicare or insurance details.
Latest 15 of 29 (unverified consumer reports).
| Call date | Time | Reported from | Complaint type | Call |
|---|---|---|---|---|
| Oct 20, 2026 | 2:27 PM | Glen Burnie, Maryland | Medical & prescriptions | Robocall |
| Sep 23, 2026 | 4:43 PM | Severna Park, Maryland | Medical & prescriptions | Robocall |
| Sep 23, 2026 | 4:34 PM | Severna Park, Maryland | Medical & prescriptions | Robocall |
| Jul 14, 2026 | 2:25 PM | Severna Park, Maryland | Medical & prescriptions | Robocall |
| Jul 14, 2026 | 2:13 PM | Severna Park, Maryland | Medical & prescriptions | Robocall |
| Jul 14, 2026 | 2:07 PM | Severna Park, Maryland | Medical & prescriptions | Robocall |
| Jun 18, 2026 | 10:05 AM | Houston, Texas | Medical & prescriptions | Robocall |
| Jun 16, 2026 | 2:58 PM | Glen Burnie, Maryland | Medical & prescriptions | Robocall |
| Jun 16, 2026 | 2:53 PM | Glen Burnie, Maryland | Medical & prescriptions | Robocall |
| May 13, 2026 | 2:51 PM | Glen Burnie, Maryland | Medical & prescriptions | Robocall |
| May 13, 2026 | 2:04 PM | Glen Burnie, Maryland | Medical & prescriptions | Robocall |
| Dec 22, 2025 | 10:11 AM | Georgia | Medical & prescriptions | Live caller |
| Apr 14, 2025 | 9:09 AM | Arizona | Other | Robocall |
| Mar 31, 2025 | 2:15 PM | Glen Burnie, Maryland | Medical & prescriptions | Robocall |
| Mar 31, 2025 | 2:13 PM | Glen Burnie, Maryland | Medical & prescriptions | Robocall |
Complaints about (800) 491-5500 have been filed from 7 states. The most reports come from GLEN BURNIE, Maryland (8 reports), SEVERNA PARK, Maryland (5 reports), Gainesville, Florida (4 reports).
| State | City | Reports |
|---|---|---|
| Maryland | GLEN BURNIE | 8 |
| Maryland | SEVERNA PARK | 5 |
| Florida | Gainesville | 4 |
| Florida | Ocala | 3 |
| Kentucky | LEXINGTON | 3 |
| Georgia | Not specified | 2 |
| Wisconsin | Not specified | 2 |
| Arizona | Not specified | 1 |
| Texas | Houston | 1 |
Peak activity occurred in August 2024 with 4 complaints.
| Month | Reports |
|---|---|
| Oct 2026 | 1 |
| Sep 2026 | 2 |
| Jul 2026 | 3 |
| Jun 2026 | 3 |
| May 2026 | 2 |
| Dec 2025 | 1 |
| Apr 2025 | 1 |
| Mar 2025 | 3 |
| Aug 2024 | 4 |
| Jul 2024 | 2 |
| Jun 2024 | 1 |
| Apr 2024 | 3 |
Of 29 reports that include a call time, 66% came in the afternoon (noon–5 p.m.). All were on weekdays, and Tuesday was the busiest day.
Of the 29 reports filed about (800) 491-5500, 69% were identified as automated robocalls, 31% were live callers.